How do I contact the Affiliate Manager?For all inquiries about becoming an affiliate, reporting, dashboard issues, or increasing the effectiveness of your promotional activity, contact our Affiliate Team at:
affiliate@herbalmana.com.
How can I see what promotions you have coming up?
Once you are accepted into the program we will regularly send you newsletters to the email address provided. Each week we will have a variety of things to share. Anything from a featured product, promotion or news for you!
What affiliate tracking system do you use?
How do I get my creative and affiliate links?
When you are logged in to our affiliate dashboard you will find banners, promotional text links and logos. If you are having trouble locating them, please feel free to contact our affiliate team:
affiliate@herbalmana.com. We want to make supporting our launches as easy as possible for you. If there’s something specific you would like that will help you promote our products/launches, let us know and we’ll make sure to get it over to you.
What if I have a community member or customer that has a question about your product who can I refer them to?
How can I see my stats reporting for all the links I have promoted?
Once you are accepted as an affiliate you will be provided with a login to our program in GoAffPro. In the GoAffPro dashboard you will see reporting on earnings, performance, as well as site creative.
When can I expect to receive my commission on sales?
Commission are paid out on the end following month. This allows us to account for refunds, if any. That means if you earned commissions in January, they will be paid out at the end of February. There is also a minimum threshold of $50 for payouts. Please also note that we require an up-to-date W-9/W8-BEN to be filled out before any payments will be made.